FAQ
How do I claim the 'buy 2 get 1 free' offer?
Simply add 3 cases of your choice to your shopping cart. When you checkout, the lowest price case will automatically be shown as £0.
I have an enquiry about my order
If you wish to enquire about an order you have already made, please visit the Contact Us page.
How long does delivery take?
Each item is carefully printed to order in the UK.
We aim to ship all orders within 72 hours of receipt, (excluding weekends & public holidays).
All UK orders are sent via First Class Post. While First Class Post is not a guaranteed next day service, most customers will find their order is with them within 3 days of ordering.
We also offer international delivery.
Orders placed within Europe are estimated to arrive in approximately 2-5 days, while the Rest of the World (USA, Canada, Australia, etc) are expected to
take 2-7 days, depending on exact location. We always advise to order in plenty of time, in case of delays with customs in your country. Buyers are responsible for any customs and import taxes that may apply and we are not
responsible for delays due to customs.
How much does delivery cost?
Shipping costs start at £2 for small items. Free worldwide shipping for orders over £35.
What are compostable phone cases made of?
Compostable phone cases are made from 100% biodegradable bioplastic and bamboo or wheat fibre mix.
This means that these eco cases are free of environmentally damaging phthalates, BPA and
cadmium and will biodegrade fully in compost. The cases decompose due to the action of naturally occurring microorganisms (fungi, algae and bacteria), leaving no toxic residues behind. Our neutral cases break down in around 6 months and black cases in around 12-18 months.
Having great eco credentials doesn’t mean compromising on quality. The biodegradable phone cases are scratch resistant and have been 5-feet drop tested for shock absorbance.
What is Holm-Cycle?
Earn a £5 voucher to spend in Holm Bay with our Holm-Cycle scheme.
Send us your plastic phone case and we’ll recycle it and send you a £5 voucher to say thanks.
Mobile phone cases are classed as ‘hard to recycle’ and can’t go in kerbside recycling collections.
Many contain a mix of materials and need to be handled by a specialist company.
As part of our commitment to sustainability, we offer a recycling service for old phone cases.
Important: please do not send mobile phones, we do not accept electronic waste.
How do I send a phone case for recycling?
1. Place your phone case in an envelope with a stamp
2. Add a note inside with your name and email address
3. Pop in the post with a first or second class stamp to:
Holm Bay Studio
53 Althorp Drive
Penarth
CF64 5FJ
We’ll email you your £5 voucher (don’t forget to check your junk folder).
You can send more than 1 case to receive more than 1 voucher i.e. send 2 cases, get 2 vouchers. Only 1 voucher can be used per transaction. Voucher valid on orders over £24.